We started in 2016 as the in-house IT team for Merrell Bros., Inc.
At first, we focused on strengthening their internal systems and technology strategy. But as word spread, friends, churches, and local organizations began reaching out.
By 2019, the demand had grown so much that we launched as Devoted Technology Services—a standalone division dedicated to serving small and mid-sized businesses. Today, we still operate with the same principle we began with: do what’s right, every time, and serve with integrity
Our mission is simple:
Serve businesses with solutions built on honesty, stewardship, and trust.
This means clear communication, genuine relationships, and a values-driven approach that always puts people first.
Unlike many IT providers, our roots aren’t in sales; they’re in business operations.
Supporting Merrell Bros taught us how technology directly impacts payroll deadlines, production schedules, and community service. That perspective still shapes us today. We don’t just “fix computers.” We support the work that keeps businesses moving forward.
What sets Devoted Technology Services apart is more than just our technical expertise, it’s the way we deliver reliable solutions, responsive support, and long-term value to every client we serve.
Holistic skillset.
We’re not a narrow “one-service” provider. Our team supports everything from managed IT and cybersecurity to kiosks, building management, and automation.
Cross-sector experience.
Our background includes higher education, health insurance, enterprise contact centers, and more. That variety means we bring fresh ideas and proven practices to every client.
Backed by a strong parent company.
Merrell Bros. gives us a stable foundation, but we operate as an agile team with the freedom to adapt.
Values-driven, not volume-driven.
We prioritize depth over breadth, dedicating our full attention and expertise to every partnership. Our goal is to make each client feel like our only client.
A Few Fun Facts About Us
We don’t brag often, but here’s what makes us proud:
- Grew from an internal IT group to a full-service MSP in just 3 years.
- Parent company website: Merrell Bros., Inc. (we’re family!).
- Trusted by churches and non-profits from the very beginning.
- We are invested in your success, even when we’re off the clock. We buy from our clients and support charities that matter to them.
How We Work With Clients
We keep things simple:
01 - Listen First
Every business has unique needs. We start with a real conversation, not a sales pitch.
02 - Assess
From cybersecurity risks to network performance, we evaluate what’s working and what’s not.
03 - Plan Together
You get a practical IT roadmap aligned with your goals.
Support Ongoing
We don’t disappear after setup. We stay by your side with continuous monitoring and proactive care.
01 - Listen First
Every business has unique needs. We start with a real conversation, not a sales pitch.
03 - Plan Together
You get a practical IT roadmap aligned with your goals.
Want to see how this looks in action?
We’re real people who happen to love technology:
Steve
Director
Clint
IT Systems Engineer
Brandon
IT Systems Engineer
Jason
IT Systems Engineer
Testimonials & Voices
Devoted Technology Services
Serving businesses with integrity, stewardship, and trust.
Ready to Talk?
If you’re looking for an IT team that listens first, explains things clearly, and makes technology less stressful—we’d love to chat.